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Singapore Changi SIN

NParks Animal & Veterinary Service (AVS) Inspection in Singapore: where dogs go after landing, what to bring, and how collection usually works.

Plan this routeCabin, cargo, breed and crate checks
Dog airport guide for Singapore Changi
Dog arrival guide

NParks Animal & Veterinary Service (AVS) Inspection

Singapore has one of the strictest animal import regimes in the world, categorizing source countries into four groups (A through D) with escalating requirements. All dogs entering Singapore must have a pre-approved import licence issued by the National Parks Board Animal & Veterinary Service (NParks AVS) before arrival. Depending on your country of origin, requirements may include ISO microchipping, rabies vaccination, FAVN titer test, mandatory quarantine of 30 days or more, and a comprehensive set of endorsed veterinary certificates. Singapore does not accept pets in the passenger cabin on any flight — all animals must arrive as cargo or checked baggage and be inspected at the Changi Airfreight Centre.

All airportsOfficial facility page+65 6805 5000 (NParks AVS hotline)

Collection Point

Animal inspections are conducted at the Changi Airfreight Centre, accessible via the CAPQ (Centre for Animal & Plant Quarantine) gate entrance. This is located in the cargo and logistics zone of Changi Airport, separate from the passenger terminals. Take a taxi from the arrivals area and specify 'Changi Airfreight Centre, CAPQ entrance.' The inspection process is conducted by NParks AVS officers who verify all import documentation, microchip details, and vaccination records. Your approved pet import license (AVS-issued) must be presented at inspection.

Hours

8:00 AM – 6:00 PM (inspection hours; cargo facility 24/7)

Dog-Owner Tip

Apply for your NParks AVS import licence at least 2 months before travel via the CITES e-Licensing System on the NParks website. The licence is valid for 30 days from the date of issue. Dogs from Category A countries (New Zealand, Australia, UK, Ireland, etc.) have the simplest process, while dogs from Category C and D countries face mandatory quarantine of 10–30 days at an AVS-approved facility. Ensure your dog's ISO microchip number matches all documentation exactly — any discrepancy will result in quarantine or refusal of entry. Singapore's inspection hours are limited (typically 8am–6pm), so plan your dog's arrival flight accordingly.

Facility map

Map the animal facility, not just the passenger terminal.

The critical address is usually the cargo, animal reception, quarantine or border-inspection facility. Use this as a starting map search, then confirm the exact entrance with the airline, facility or receiving agent before travelling.

  • AirportSingapore Changi (SIN)
  • CitySingapore
  • FacilityNParks Animal & Veterinary Service (AVS) Inspection
  • Hours8:00 AM – 6:00 PM (inspection hours; cargo facility 24/7)
  • Phone+65 6805 5000 (NParks AVS hotline)
Open in Google Maps Official facility
Singapore Changi airport location view

Before the flight

Send document scans early where the facility offers pre-checks, and confirm whether the airline treats your dog as cabin, checked baggage, AVIH or manifest cargo.

After landing

Wait for clearance updates. Cargo and animal reception facilities are often outside passenger terminals and may need a taxi, car or agent appointment.

What to carry

Bring photo ID, original veterinary documents, microchip details, airway bill numbers, agent contacts and a charged phone.