Collection Point
The AQS office is within Narita Airport. After landing, proceed to the AQS counter in the customs area. For cargo arrivals, pets are held at the AQS detention facility near the cargo terminal.
Dog arrival guide
Animal Quarantine Service (AQS) — Narita Branch
Japan's Animal Quarantine Service (AQS) at Narita is one of Japan's busiest pet import stations. All dogs must undergo import inspection. If all documentation is correct (microchip, rabies vaccination, FAVN titer test ≥0.5 IU/ml, 180-day waiting period), quarantine inspection takes less than 12 hours. If requirements are not met, dogs face detention quarantine of up to 180 days at the owner's expense.
Hours
8:30 AM – 5:00 PM (weekdays); overtime available
Dog-Owner Tip
Submit Advance Notification to AQS at least 40 days before arrival via NACCS or email. The 180-day wait starts when the lab receives the blood sample, not when drawn. Narita has a caretaker company at the detention facility. Pets from 'designated regions' (Iceland, Australia, NZ, Fiji, Hawaii, Guam) have simplified requirements. Arrive Mon–Fri 8am–5pm to avoid overtime charges.
Facility map
Map the animal facility, not just the passenger terminal.
The critical address is usually the cargo, animal reception, quarantine or border-inspection facility. Use this as a starting map search, then confirm the exact entrance with the airline, facility or receiving agent before travelling.
- AirportTokyo Narita (NRT)
- CityTokyo, Japan
- FacilityAnimal Quarantine Service (AQS) — Narita Branch
- Hours8:30 AM – 5:00 PM (weekdays); overtime available
- Phone+81 476 32 6664
Before the flight
Send document scans early where the facility offers pre-checks, and confirm whether the airline treats your dog as cabin, checked baggage, AVIH or manifest cargo.
After landing
Wait for clearance updates. Cargo and animal reception facilities are often outside passenger terminals and may need a taxi, car or agent appointment.
What to carry
Bring photo ID, original veterinary documents, microchip details, airway bill numbers, agent contacts and a charged phone.