Collection Point
MAQIS office is in the cargo area of KLIA. Accompanied pets clear at the customs area in arrivals. Cargo pets collected from the freight terminal with MAQIS clearance.
Dog arrival guide
MAQIS Quarantine Inspection
Malaysia's MAQIS handles all pet import inspections. Dogs require an import permit from DVS, valid rabies vaccination, health certificate, and microchip. Malaysia has a 7-day minimum quarantine for dogs from most countries, served at a government-approved facility.
Hours
MAQIS: Mon–Fri 8:00 AM – 5:00 PM
Dog-Owner Tip
Apply for the DVS import permit at least 2 weeks before arrival. The 7-day quarantine can be served at approved private facilities which are more comfortable. Using a licensed pet transport agent is recommended for Malaysia's complex permit process.
Facility map
Map the animal facility, not just the passenger terminal.
The critical address is usually the cargo, animal reception, quarantine or border-inspection facility. Use this as a starting map search, then confirm the exact entrance with the airline, facility or receiving agent before travelling.
- AirportKuala Lumpur International (KUL)
- CityKuala Lumpur, Malaysia
- FacilityMAQIS Quarantine Inspection
- HoursMAQIS: Mon–Fri 8:00 AM – 5:00 PM
- Phone+60 3 8870 5000
Before the flight
Send document scans early where the facility offers pre-checks, and confirm whether the airline treats your dog as cabin, checked baggage, AVIH or manifest cargo.
After landing
Wait for clearance updates. Cargo and animal reception facilities are often outside passenger terminals and may need a taxi, car or agent appointment.
What to carry
Bring photo ID, original veterinary documents, microchip details, airway bill numbers, agent contacts and a charged phone.