Collection Point
The ARK is located off the runway in Cargo Area D at JFK International Airport. It is NOT in any passenger terminal. From the passenger terminals, you can take a taxi directly to The ARK (specify 'Cargo Area D, The ARK' to your driver). The facility provides 24/7 access with free parking. If collecting a dog that arrived as cargo, you will need the Air Waybill (AWB) number and photo ID. For in-cabin arrivals, your dog clears with you at the passenger terminal through CBP. Contact your pet shipping agent or The ARK directly for collection timing — do not arrive without confirmation that your dog is ready.

