Collection Point
The Animal Centre is near Hamad International Airport next to the Qatar Airways maintenance hangar. Cargo pets are collected from the cargo area. Transit pets are automatically managed at the Animal Centre by Qatar Airways.
Dog arrival guide
Qatar Airways Animal Centre
Qatar Airways Cargo's Animal Centre is the largest animal facility in the world at 5,260 m², opened in 2024. Features 140 dog kennels, 40 dog kennels, 24 horse stalls across 5 zones, separate rooms for birds/fish/reptiles/exotics, and 24/7 veterinary care. Soothing music plays in dog kennels; horse stalls are padded for safety. Qatar Airways transported over 500,000 animals in 2024. Transit pets with layovers over 3 hours get space to exercise, clean kennels, and fresh food/water.
Hours
24/7
Dog-Owner Tip
Minimum transit time for pets in Doha is 180 minutes (3 hours). The 'Pet Card' service sends photo updates during transit. Qatar Airways is the world's largest animal carrier by air. Contact at least 48 hours before departure with health certificate and travel documents.
Facility map
Map the animal facility, not just the passenger terminal.
The critical address is usually the cargo, animal reception, quarantine or border-inspection facility. Use this as a starting map search, then confirm the exact entrance with the airline, facility or receiving agent before travelling.
- AirportDoha Hamad International (DOH)
- CityDoha, Qatar
- FacilityQatar Airways Animal Centre
- Hours24/7
- Phone+974 4010 6666
Before the flight
Send document scans early where the facility offers pre-checks, and confirm whether the airline treats your dog as cabin, checked baggage, AVIH or manifest cargo.
After landing
Wait for clearance updates. Cargo and animal reception facilities are often outside passenger terminals and may need a taxi, car or agent appointment.
What to carry
Bring photo ID, original veterinary documents, microchip details, airway bill numbers, agent contacts and a charged phone.