Collection Point
Pet cargo collection through Etihad Cargo terminal. Contact Etihad Cargo for exact procedures and documentation requirements.
Dog arrival guide
Etihad Cargo Animal Handling
Abu Dhabi handles pet imports through Etihad Cargo facilities. The UAE requires an import permit from MOCCAE, microchip, valid rabies vaccination, and health certificate. Etihad allows small cabin pets (under 8 kg with carrier) and larger pets in the hold. The UAE maintains a prohibited breeds list.
Hours
Etihad Cargo: 24/7
Dog-Owner Tip
Apply for the MOCCAE import permit in advance. Dogs generally face fewer restrictions than dogs. Etihad's PetE service provides care for cargo pets. Abu Dhabi's extreme summer heat (June–Sept) makes cargo transport risky — plan accordingly. Extra caution needed for brachycephalic (flat-faced) breeds.
Facility map
Map the animal facility, not just the passenger terminal.
The critical address is usually the cargo, animal reception, quarantine or border-inspection facility. Use this as a starting map search, then confirm the exact entrance with the airline, facility or receiving agent before travelling.
- AirportAbu Dhabi International (AUH)
- CityAbu Dhabi, United Arab Emirates
- FacilityEtihad Cargo Animal Handling
- HoursEtihad Cargo: 24/7
- Phone+971 2 511 0000
Before the flight
Send document scans early where the facility offers pre-checks, and confirm whether the airline treats your dog as cabin, checked baggage, AVIH or manifest cargo.
After landing
Wait for clearance updates. Cargo and animal reception facilities are often outside passenger terminals and may need a taxi, car or agent appointment.
What to carry
Bring photo ID, original veterinary documents, microchip details, airway bill numbers, agent contacts and a charged phone.