Verify current AirBorneo dog acceptance, crate and aircraft limits
Airline dog policy
MASwings
MASwings operations transferred from Malaysia Aviation Group to the Sarawak Government and AirBorneo from 1 January 2026. For current dog travel on former MASwings routes, treat AirBorneo as the operating contact and confirm whether dogs are accepted on the exact route, aircraft and booking channel before paying.
Book early and confirm aircraft acceptance.
Under-seat dimensions can vary by aircraft.
Fees can change by region and currency.
Contact before booking
Confirm the dog booking directly with MASwings.
Ask for written confirmation of the exact route, aircraft, dog weight, breed, carrier or crate size, fee and documents before paying.
Booking tip
For former MASwings routes, contact AirBorneo before booking and ask for written confirmation of dog acceptance, aircraft, route, crate limits, fees, breed handling, weather rules and destination documents.
Why it can work
Useful as a transition profile for Sabah, Sarawak and Labuan regional routes formerly associated with MASwings; after the Sarawak Government transfer, current bookings and customer service should be checked with AirBorneo.
Restrictions
Do not rely on old MASwings links for current dog travel. AirBorneo may apply route, aircraft, breed, crate, season, capacity and destination-document restrictions, and dog acceptance must be confirmed directly before payment.
Dog-owner notes
Malaysia Aviation Group announced the transfer of MASwings operations to AirBorneo under Sarawak Government ownership from 1 January 2026. AirBorneo customer service: 1-300-22-1388 within Malaysia, +60 82-537 555 internationally, contactus@airborneo.com.
Final check before paying
Confirm the exact aircraft, route, dog breed, carrier size, temperature rules and destination import law directly with the airline. A country can allow dogs while a specific airline or aircraft refuses them.